I have to revise the positive review on smartdots.com FREE domain service a couple of weeks ago. Free is free, but in order to stay ahead in business even free service need to be in good quality.
My free dotTC domain, sik.it.tc has been inactive for nearly a month.
The webhosting is ok.
My website is ok.
The database is also ok.
Update on Nov 19, 2012: The usage of FREE domain name is strongly discouraged if you are serious in creating website. When they gone, they gone often without notice leaving your website inaccessible. Smartdots and CO.CC are already dead. Read here, here. For those who still interested in FREE domain, .CU.CC and dot.TK are the available option.
What is wrong with your DNS service, Smartdots?
*Smartdots*; here my complaint goes. I understand the DNS service is somehow on beta stage, correct me if I'm wrong. I was all impressed with the fancy domain of your offering and setup several domain names with you. But imagine. the service is down for quite long and effecting all my domains without a simple notice whatsoever except the single irritating word, 'inactive'.
My support ticket to your company gone unanswered.
And all, except the aforementioned website has been transfered into dot.tk and co.cc and all, up and running in an instant.
sik.it.tc stays with you for the time being as a control to measure how sensitive you are to rectify the problem.
So shape up, or die.